We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Make an api call
(MailerSend) when a new contact added in Freshdesk
2
Make an api call
(MailerSend) when a new ticket event occurs in Freshdesk
3
Make an api call
(MailerSend) when a ticket status changed in Freshdesk
4
Make an api call
(MailerSend) when a new contact is created in Freshdesk
5
Send an email
(MailerSend) when a new contact added in Freshdesk
6
Send an email
(MailerSend) when a new ticket event occurs in Freshdesk
7
Send an email
(MailerSend) when a ticket status changed in Freshdesk
8
Send an email
(MailerSend) when a new contact is created in Freshdesk